Posts

Showing posts from August, 2016

Intelligent Automation – coming of age

By 2019, the global market for content analytics, discovery and cognitive systems software is projected to reach $9.2 billion, according to IDC, more than double that of 2014. Intelligent automation is rapidly coming of age. “Smart” machines and “smart” systems and “smart” bots are becoming mainstream. Intelligent automation which is a combination of Artificial Intelligence (AI) and automation is mainstream now. It is helping businesses to achieve higher levels of efficiencies. The range of applications could be from collecting simple data to making contextual decisions to guiding autonomous vehicles. Intelligent Automation broadly covers Machine Learning, Autonomics, Machine / Computer Vision and Natural Language Processing . Machine Learning – refers to the ability of systems to improve their performance by exposure to data without explicit programs or instructions. It is the ability to automatically discover patterns in data and carry out predictions. These applicatio...

IoT impact on Financial Technology Sector – Will customer experience win over “brand value”?

Projections Gartner, Inc. forecasts that 6.4 billion connected things will be in use worldwide in 2016, up 30 percent from 2015, and will reach 20.8 billion by 2020. In 2016, 5.5 million new things will get connected every day. Gartner estimates that the   Internet of Things   (IoT) will support total services spending of $235 billion in 2016, up 22 percent from 2015. Services are dominated by the professional category (in which businesses contract with external providers in order to design, install and operate IoT systems), however connectivity services (through communications service providers) and consumer services will grow at a faster pace. Implications IoT services will become the real drivers and value add. Service providers and vendors which will provide integration to third party applications will become the critical part in the value chain. Those service providers that provide the best value in terms of customer experience will win market share. Custom...