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Intelligent Automation – coming of age

By 2019, the global market for content analytics, discovery and cognitive systems software is projected to reach $9.2 billion, according to IDC, more than double that of 2014. Intelligent automation is rapidly coming of age. “Smart” machines and “smart” systems and “smart” bots are becoming mainstream. Intelligent automation which is a combination of Artificial Intelligence (AI) and automation is mainstream now. It is helping businesses to achieve higher levels of efficiencies. The range of applications could be from collecting simple data to making contextual decisions to guiding autonomous vehicles. Intelligent Automation broadly covers Machine Learning, Autonomics, Machine / Computer Vision and Natural Language Processing . Machine Learning – refers to the ability of systems to improve their performance by exposure to data without explicit programs or instructions. It is the ability to automatically discover patterns in data and carry out predictions. These applicatio...

IoT impact on Financial Technology Sector – Will customer experience win over “brand value”?

Projections Gartner, Inc. forecasts that 6.4 billion connected things will be in use worldwide in 2016, up 30 percent from 2015, and will reach 20.8 billion by 2020. In 2016, 5.5 million new things will get connected every day. Gartner estimates that the   Internet of Things   (IoT) will support total services spending of $235 billion in 2016, up 22 percent from 2015. Services are dominated by the professional category (in which businesses contract with external providers in order to design, install and operate IoT systems), however connectivity services (through communications service providers) and consumer services will grow at a faster pace. Implications IoT services will become the real drivers and value add. Service providers and vendors which will provide integration to third party applications will become the critical part in the value chain. Those service providers that provide the best value in terms of customer experience will win market share. Custom...

Impact of Internet of Things (IoT) on Financial Services

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Internet of Things (IoT) is having a huge impact on business models and systems around the world. IoT in simple terms can be explained as devices that have been given the ability to collect data and communicate with each other. It implies that devices can collect and transmit the data they capture. This means that insights can be obtained at granular level to create specific inputs or analyzed for a “larger picture” effect. Data available in public domain from analysts and industry research indicate an exponential growth in such interconnected systems and revenue impact of the same:           Cisco estimates the IoT market to be $19 Trillion           McKinsey Global Institute expects the IoT will deliver revenues of $6.2 Trillion by 2025 The financial services is largely impacted by IoT. The impact across different financial services sectors as per industry findings are shown below:    The hig...

Technology Impacts on Financial Services Industry

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Financial services sector has been mostly impervious to radical technical and business model changes. They have been able to maintain a relatively stable but profitable business models over the last few decades. Traditional business are now under siege from a whole host of innovators and technology changes that are forcing a re-think on the business models of traditional financial services sector. According to the World Economic Forum reports the impact is felt across all sectors of the financial services industry. Courtesy: WEF Report According to the findings today’s innovators are different from earlier disruptors in this sector for the following reasons:        Today’s innovators are targeting the intersection of highly profitable business and customer’s area of frustrations and pain. Case being example International Money transfers. I have personally experienced it first-hand. In UK, high street banks charged from GBP 17, if done at bank t...

Will Blockchain Technology Transform Payment Transactions and Security?

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Blockchain is a method of recording data - a digital ledger of transactions, agreements, contracts - anything that needs to be independently recorded and verified as having happened. The big difference is that this ledger isn't stored in one place, it's distributed across several, hundreds or even thousands of computers around the world. And everyone in the network can have access to an up-to-date version of the ledger, so it's very transparent. How it works? For a simple explanation visit this link : http://www.coindesk.com/bitcoin-explained-five-year-old/ A rough idea of what a block chain may look like, courtesy of Yevgeniy Brikman Security? Once updated, the ledger cannot be altered or tampered with, only added to, and it is updated for everyone in the network at the same time. The distributed nature of the blockchain database makes it hard for hackers to manipulate. They need to access every copy simultaneously to have a successful hack...

Disruption Trends

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“The only constant is change”                 We are going through an age of unprecedented changes. Changes and disruption has always been at the forefront of human history, but the pace of change and disruption has been accelerating over the past few decades. This is mostly driven by the pervasive digital age which has impacted all aspects of our lives.                 The pace of disruption varies from industry to Industry as different forces and maturity level across industry varies. However, disruptions do not happen overnight. They have been in the making and ignored until the disruptors become the driving force themselves. In IT these have slowly moved from IBM (Mainframe), DEC (Minis), Microsoft (PC), Intel (PC) to Apple, Google, Facebook, Amazons of the internet age. The disruption has not been limited to IT industry it h...